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Multi-source Seq2seq Guided by Knowledge for Chinese Healthcare Consultation.

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收录情况: ◇ SCIE ◇ EI

机构: [a]School of Computer Science & Engineering, South China University of Technology, Guangzhou, China [b]Guangdong Engineering Technology Research Center for Artificial intelligence and traditional Chinese Medicine, Guangzhou, China [c]Guangzhou University of Chinese Medicine, Panyu, Guangzhou, Guangdong, China [d]Guangdong Provincial People’s Hospital, Guangdong Academy of Medical Sciences, Guangdong Geriatric Institute, Guangzhou, China
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关键词: Dialog generation Healthcare consultation Domain knowledge Recurrent neural network Attention mechanism

摘要:
Online healthcare consultation offers people a convenient way to consult doctors. In this paper, we aim at building a generative dialog system for Chinese healthcare consultation. As the original Seq2seq architecture tends to suffer the issue of generating low-quality responses, the multi-source Seq2seq architecture generating more informative responses is much more preferred in this task. The multi-source Seq2seq architecture takes advantage of retrieval techniques to obtain responses from the database, and then takes these responses alongside the user-issued question as input. However, some of the retrieved responses might be not much related to the user-issued question, resulting in the generation of unsatisfying responses that are not correct in diagnosis or instead provide inappropriate advice on prevention or treatment. Therefore, this paper proposes multi-source Seq2seq guided by knowledge (MSSGK) to handle this problem. MSSGK differs from the multi-source Seq2seq architecture in that domain knowledge, including disease labels and topic labels about prevention and treatment, is introduced into the response generation via a multi-task learning framework. To better exploit the domain knowledge, we propose three attention mechanisms to provide more appropriate guidance for response generation. Experimental results on a dataset of real-world healthcare consultation show the effectiveness of the proposed method. Copyright © 2021. Published by Elsevier Inc.

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出版当年[2020]版:
大类 | 3 区 医学
小类 | 3 区 计算机:跨学科应用 3 区 医学:信息
最新[2025]版:
大类 | 2 区 医学
小类 | 3 区 计算机:跨学科应用 3 区 医学:信息
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出版当年[2019]版:
Q2 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Q2 MEDICAL INFORMATICS
最新[2023]版:
Q2 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Q2 MEDICAL INFORMATICS

影响因子: 最新[2023版] 最新五年平均 出版当年[2019版] 出版当年五年平均 出版前一年[2018版] 出版后一年[2020版]

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第一作者机构: [a]School of Computer Science & Engineering, South China University of Technology, Guangzhou, China [b]Guangdong Engineering Technology Research Center for Artificial intelligence and traditional Chinese Medicine, Guangzhou, China
通讯作者:
通讯机构: [a]School of Computer Science & Engineering, South China University of Technology, Guangzhou, China [b]Guangdong Engineering Technology Research Center for Artificial intelligence and traditional Chinese Medicine, Guangzhou, China [*1]School of Computer Science & Engineering, South China University of Technology, Guangzhou, China.
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